Privacy

Last updated 29 August 2026

What happens on your phone

Verbale records audio, converts it to text, separates the speakers and writes the minutes — all of it on the device, using models downloaded once to that device. None of this involves us. The audio, the transcript, the speaker labels, the summary and the minutes are stored in an encrypted database on your phone and are never transmitted anywhere.

If you export a backup, that file is encrypted with a passphrase you choose and is written wherever you send it. We never see it, and we cannot open it or recover the passphrase.

What we hold, if you make an account

An account is only needed for a subscription. The app works without one.

• Your email address.
• Your password, stored as a scrypt hash. We cannot read it.
• Your subscription status, the paid-through date, and the subscription id our payment provider gave us.
• For each device you sign in on: a random identifier the app generated for itself, the dates it was first and last seen, and a hashed renewal credential. This identifier is not your advertising ID, not your Android ID, and not tied to your hardware — it is a random number the app made up, and reinstalling produces a different one.
• If you ask for a password reset, a hashed single-use token for one hour.

What we do not hold

No recording. No transcript. No summary. No minutes. No meeting title. No participant name. Not a count of how many meetings you have made, or when, or how long they were. There is no column for any of it, which is a stronger statement than a promise not to look.

We use no analytics, no crash reporting, no advertising and no third-party trackers of any kind. There is no SDK in this app reporting to anyone.

When the app contacts us

• First run: it downloads the speech models. That request reaches our file host, or the original publisher's, and carries nothing but the file name.
• Signing in: your email, your password and the device identifier.
• About once a week, if you subscribe: the device identifier and its renewal credential, to get a fresh licence. Nothing about your meetings is sent, because nothing about your meetings is on our side to compare it to.

That is the complete list. If you never make an account, the app contacts us once, to fetch the models, and then never again.

Payments

Subscriptions are processed by Razorpay. Your card or UPI details go to them and never to us — we receive only a subscription identifier and whether it is paid. Razorpay's own privacy policy governs what they hold.

Server logs

Our web server keeps ordinary access logs — IP address, time, the page requested — as any web server does. They are used to keep the service running and are not combined with your account or used to build a profile.

Permissions the app asks for

• Microphone: to record. It is the app.
• Notifications: to show recording and processing progress.
• Battery optimisation exemption: so a long meeting finishes processing instead of being killed halfway.

Keeping and deleting

We keep your account until you delete it. You can delete it yourself from your account page: that cancels the subscription and erases the account, the devices and the subscription record. It does not touch anything on your phones, because we cannot reach it.

Children

Verbale is not directed at children under 13 and we do not knowingly hold data from them.

Changes

If this policy changes materially, the date at the top changes and the new version is here. We will not start collecting something this page says we do not.

Contact

InnoCore Labs — admin@innocorelabs.com

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